Privacy Policy

Sticker Works

Effective Date: 10 April 2026

Last Updated: 10 April 2026

Sticker Works (“Sticker Works”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in a transparent and responsible manner. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, place an order, create an account, request information, or otherwise interact with us.

1. Contact Information

If you have questions, requests, or complaints about this Privacy Policy or how we handle your personal information, you may contact us at:

Sticker Works

21 Kent Place

Gander, NL

Canada A1V 2E9

Email: info@stickerworks.ca

2. What Personal Information We Collect

We may collect personal information that you provide directly to us, including:

your name
billing address
shipping address
email address
phone number
account details if you create an account
order history and transaction details
custom order details, uploaded files, artwork, design instructions, or other content you provide
any communications you send to us by email, contact form, or otherwise

We may also collect certain technical and usage information automatically when you visit our website, including:

IP address
browser type
device type
operating system
pages visited
date and time of your visit
referring website
general location information derived from IP address
cookie and analytics data

3. How We Collect Information

We collect personal information:

directly from you when you place an order, create an account, upload artwork, request a quote, or contact us
automatically through cookies, analytics tools, and similar technologies
from service providers involved in processing payments, fulfilling orders, hosting the website, and analyzing site performance

4. Why We Collect and Use Personal Information

We collect, use, and disclose personal information for purposes including:

processing and fulfilling orders
creating and managing your customer account
arranging shipping and delivery
communicating with you about your order, account, or inquiries
providing customer service and support
processing custom sticker and 3D printing requests
improving our website, services, and customer experience
maintaining business and tax records
detecting fraud, misuse, or security issues
complying with legal and regulatory obligations
measuring website traffic and marketing effectiveness
advertising our products and services

5. Consent

By using our website or providing us with your personal information, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy, subject to applicable law.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. However, withdrawing consent may limit our ability to provide certain products or services to you.

6. WooCommerce and WordPress

Our website operates on WordPress and uses WooCommerce to manage our online store. When you place an order or create an account, information you provide may be collected and stored through our WordPress and WooCommerce systems for the purpose of operating our business, fulfilling orders, and providing customer service.

7. Payments Through Square

Payments made through our website are processed securely through Square using its WooCommerce integration. Payment card information is transmitted directly to Square through a secure connection. We do not store your full payment card number on our website or in our own systems unless specifically required and securely handled through the payment platform.

You should also review Square’s own privacy policy and terms to understand how it handles your information.

8. Google Analytics and Google Ads

We use Google Analytics to understand how visitors use our website and to improve website performance, functionality, and customer experience.

We also use Google Ads to advertise our products and services and to measure the effectiveness of our advertising campaigns.

These Google services may collect information such as:

your IP address
browser and device information
pages visited
actions taken on our website
time spent on our site
interactions with advertisements

This information may be collected through cookies, tags, pixels, and similar technologies and may be processed by Google in accordance with Google’s own privacy policies.

You can control cookies through your browser settings, and you may also be able to manage certain Google advertising preferences through Google’s ad settings.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

keep the website functioning properly
remember your preferences
improve website performance
understand visitor behavior
support analytics and advertising

You can disable or control cookies through your browser settings, but doing so may affect the functionality of parts of the website.

10. Disclosure of Personal Information

We do not sell your personal information.

We may share your personal information with third parties only as necessary to operate our business and provide our services, including:

WordPress and WooCommerce service providers
Square for payment processing
shipping and delivery providers
website hosting, security, and technical support providers
Google for analytics and advertising services
professional advisors such as accountants, insurers, or legal counsel
government authorities, regulators, law enforcement, or courts where required or permitted by law

We take reasonable steps to ensure that third-party service providers handle personal information appropriately and only for authorized purposes.

11. Storage and International Processing

Your personal information may be stored or processed by third-party service providers outside Newfoundland and Labrador or outside Canada. When this occurs, the information may be subject to the laws of those other jurisdictions and may be accessible to foreign courts, law enforcement, or regulatory authorities.

By using our website and services, you understand that some of your personal information may be processed outside your province or country.

12. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including processing orders, maintaining records, meeting legal and tax obligations, resolving disputes, and enforcing agreements.

When personal information is no longer required, we will securely delete, destroy, or anonymize it where appropriate.

13. Protection of Personal Information

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

However, no method of transmitting or storing data electronically is completely secure, and we cannot guarantee absolute security.

14. Accuracy

We take reasonable steps to ensure that personal information we use is accurate, complete, and up to date as necessary for the purposes for which it is used. You are responsible for notifying us of any changes to your information.

15. Access and Correction

You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate or incomplete, subject to applicable legal limitations.

Requests may be sent to: info@stickerworks.ca

We may need to verify your identity before responding to your request.

16. Marketing Communications

If you subscribe to receive marketing emails or promotional communications from us, we may use your contact information to send updates, offers, and promotions related to Sticker Works.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the message or by contacting us at info@stickerworks.ca

Even if you unsubscribe from marketing communications, we may still send you transactional or service-related messages about your orders or account.

17. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing personal information.

18. Children’s Privacy

Our website and services are not intended for young children, and we do not knowingly collect personal information from children without appropriate consent where required by law.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or service providers. Any updates will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after any changes are posted constitutes your acceptance of the revised Privacy Policy, subject to applicable law.

20. Complaints

If you have a concern or complaint about how we handle your personal information, please contact us first at info@stickerworks.ca

. We will review your complaint and respond within a reasonable time.

If you are not satisfied with our response, you may have the right to contact the Office of the Privacy Commissioner of Canada.